House Attendant

Sonesta International Hotels; Atlanta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel chain is seeking a House Attendant to support the housekeeping team. Responsibilities include maintaining cleanliness in guest areas, assisting with laundry, and ensuring a high standard of service. Ideal candidates will have prior housekeeping experience and the ability to work flexible hours.

Benefits

Health insurance

Retirement plans

Paid time off

Hotel discounts

Qualifications

• Previous housekeeping experience preferred.
• Ability to lift or pull items weighing up to 75 pounds.
• Willingness to work mornings, evenings, weekends, and holidays.

Responsibilities

• Assist Room Attendants by collecting dirty linens and delivering clean linens.
• Maintain cleanliness of public areas and respond to guest requests.
• Monitor laundry supplies and operate washers and dryers.

Skills

Housekeeping experience

Teamwork

Customer service

Job description

Join to apply for the House Attendant role at Sonesta International Hotels

1 day ago Be among the first 25 applicants

Job Description Summary

The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.
• Maintain the cleanliness and organization of floor closets and corridors, including removing trash, wiping down shelves/counters, sweeping, mopping, vacuuming floors, and storing non-floor closet items appropriately.
• Respond promptly to guest requests and maintain high service standards.
• Clean designated areas such as public restrooms, storage rooms, and other public spaces.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to guest complaints and special requests to ensure guest satisfaction.
• Minimize waste of supplies and amenities across all housekeeping areas.
• Deliver lost and found items following established procedures.
• Assist with deep cleaning projects as needed.
• When assigned to laundry, monitor supplies and equipment, operate washers and dryers, inspect linens for damages, and fold/store clean linens, reporting damages.
• Promote teamwork and quality service through daily communication with other shifts and management.
• Ensure compliance with health and safety laws.
• Perform other duties as assigned.

Qualifications

• Previous housekeeping experience preferred.
• Experience in the extended stay industry is a plus.
• Ability to speak, read, and write fluent English; other languages are beneficial.
• Basic reading, writing, and math skills.
• Physical ability to stand, bend, climb, kneel, and move about the facility regularly.
• Ability to lift or pull items weighing up to 75 pounds.
• Willingness to work mornings, evenings, weekends, and holidays.
• Ability to work with cleaning chemicals safely.

Additional Information

• Competitive pay and benefits including health insurance, retirement plans, paid time off, hotel discounts, and more.
• Sonesta is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
• Please complete a full application and attach a resume. Incomplete applications will not be considered.