House Attendant

HHM Hospitality; Kokomo (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking hospitality team as a House Person, where your role is vital in maintaining the cleanliness and organization of guest areas. This position offers a chance to grow within the company, with potential paths leading to supervisory roles or management positions. You will be responsible for ensuring guest satisfaction through your attentive service and commitment to excellence. If you take pride in your work and enjoy creating a welcoming environment for guests, this opportunity is perfect for you. Embrace the chance to work in a dynamic setting where your contributions truly matter.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• High School diploma preferred.

Responsibilities

• Clean and maintain public hotel areas according to established standards.
• Respond to guest inquiries and ensure overall guest satisfaction.
• Inspect assigned areas and perform cleaning tasks accordingly.

Skills

Housekeeping

Customer Service

Attention to Detail

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from the service landings and dispose of in outside trash dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed and other linen from hotel floors and transport to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant when staffing shortages occur or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skill

• High Schooldiploma preferred.
• Previous housekeeping experiencerequired or equivalent training preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
• Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.