House Attendant

HHM Hospitality; City of Ithaca (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated House Person to ensure the cleanliness and maintenance of public areas in a vibrant hotel environment. This role is essential for enhancing guest satisfaction and involves various tasks such as cleaning corridors, managing linen, and addressing guest inquiries. The ideal candidate will have previous housekeeping experience and a passion for providing excellent service. Join a team that values sustainability and safety while offering growth opportunities within the hospitality sector.

Qualifications

• Previous housekeeping experience required or equivalent training preferred.
• High school diploma preferred.

Responsibilities

• Clean and maintain public hotel areas according to established standards.
• Respond to guest inquiries and provide assistance.
• Inspect assigned areas and perform cleaning tasks accordingly.

Skills

Housekeeping Experience

Guest Service Skills

Attention to Detail

Education

High School Diploma

Tools

Cleaning Chemicals

Job description

Overview

Opportunity: House Person

Clean and maintain public hotel areas according to established brand, guest service, and sustainability standards.

Open Interviews

We're holding open interview sessions on Sundays and Thursdays from 2-4 p.m. These are for all hourly positions currently available. Park in the Green Street Garage; parking will be validated. Upon entering the hotel, proceed to the restaurant and ask for Suzanne.

Your Growth Path

Housekeeping Supervisor/Guest Service Agent – progressing to Executive Housekeeper or Front Office Manager

Your Focus

• Greet and acknowledge guests courteously and friendly.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of it in outside dumpsters.
• Vacuum and dust guest corridors.
• Pick up linen from hotel floors and transport to laundry.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and provide assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work to improve departmental and overall guest satisfaction.
• Follow sustainability guidelines related to HHM’s EarthView program.
• Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as assigned by management.

Your Background and Skills

• High school diploma preferred.
• Previous housekeeping experience required or equivalent training preferred.

Work Environment and Conditions

• Work hours vary and may include holidays, weekends, and alternate shifts.
• Requires standing for long periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling.
• Use of cleaning chemicals.

Our Beliefs

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship, or any other protected group.

To view other opportunities at this location, click here.