House Attendant

Aloft Philadelphia Downtown; Philadelphia (Philadelphia County); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading hotel in Philadelphia is seeking a dedicated House Attendant to uphold cleanliness standards throughout the property. The role involves maintaining public areas, responding to guest requests, and ensuring a welcoming environment. Ideal candidates will have a high school diploma, relevant experience, and strong organizational skills. Join our team and contribute to a positive guest experience!

Qualifications

• At least 2 years of similar experience.
• Ability to lift loads of at least 25 pounds.

Responsibilities

• Clean and maintain the cleanliness of the hotel lobby and public areas.
• Respond promptly to guest requests and communicate with supervisors.
• Maintain organization and cleanliness of maid closets and guest laundry areas.

Skills

Organizational Skills

Time Management

Attention to Detail

Team Collaboration

Communication

Education

High School Diploma

Tools

Carpet Cleaners

Vacuums

Floor Polishers

Job description

Join to apply for the House Attendant role at Aloft Philadelphia Downtown

**House Attendant**

(2-positions)

3-11pm.

**JOB SUMMARY**

Maintain cleanliness standards of the hotel in all public and back of house areas.

Job Duties

• Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Deep cleaning assigned areas of the hotel.
• Clean and set-up meeting room functions.
• Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, and stairs.
• Maintain organization and cleanliness of maid closets, guest laundry areas, and corridors.
• Properly handle all equipment and cleaning chemicals (i.e., washer, dryer, detergents).
• Deliver housekeeping items to guest rooms upon request from the Front Desk or Supervisor.
• Greet each guest encountered in hallways, lobby, or public areas with a greeting such as "Good Morning," "Good Afternoon," or "Good Evening".
• Respond promptly and courteously to guest requests.
• Communicate to Supervisor about any lost and found items recovered.
• Work effectively with team members to accomplish daily tasks.
• Follow procedures for entering and leaving guest rooms.

• Follow all instructions when handling cleaning chemicals, including not mixing chemicals.
• Turn in keys and communication devices to the Housekeeping Department at the end of shift.
• Work safely to prevent injuries to yourself, staff, and guests.
• Maintain organization and cleanliness of Room Attendants' closets, guest areas, and hotel facilities. Stock areas according to specifications.
• Report safety hazards immediately to your supervisor.
• Perform other duties as assigned.
• Report to work on time, in uniform.
• Maintain good personal hygiene.
• Maintain control of issued keys.
• Work as part of a team to complete daily tasks effectively.

Minimum Requirements

• High school diploma or equivalent
• At least 2 years of similar experience
• Strong organizational and time management skills
• Attention to detail for accuracy and efficiency
• Ability to work collaboratively in a team
• Flexible schedule
• Knowledge of proper handling of cleaning chemicals
• Experience with cleaning tools like carpet cleaners, vacuums, floor polishers, etc.
• Ability to read, write, and understand simple instructions in English
• Ability to communicate effectively with guests, co-workers, and management
• Physical ability to reach, navigate tight spaces, operate cleaning equipment, and lift loads of at least 25 pounds throughout the shift.