Hourly Shift Coordinator

Burger King; Pompano Beach (FL); On-site; USD 31,000 - 37,000; Full time

Job summary

Burger King is seeking an Hourly Shift Coordinator in Pompano Beach, FL to supervise crew during shifts and drive guest satisfaction. You will help manage profitability, ensure fast, friendly service, and maintain brand standards across operations.

The role requires 1–2 years in quick service, high school diploma or GED, and flexibility to work evenings, weekends, and holidays. Training provided, with opportunities to develop leadership skills.

Qualifications

• Experience delivering fast, accurate guest service.
• Basic cash handling and inventory awareness.
• Ability to coach Crew Members and manage shifts.

Responsibilities

• Lead the shift by executing the shift plan and directing crew members.
• Ensure timely, accurate food preparation and order delivery.
• Monitor cleanliness, safety, and brand standards during the shift.
• Support inventory checks and cash procedures as required.

Skills

Guest service

Cash handling

Shift leadership

Team motivation

Education

High School Diploma or GED

Tools

POS system

Job description

Hourly Shift CoordinatorSchedule- Based on business needsJob Status- Full timePOSITION OVERVIEW:The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Crew Members.SUMMARY OF DUTIES:PROFITABILITY· Follow all cash control and security procedures (e.g. safe counting, cash drawers).· Maintain inventory by performing Daily and Weekly inventory inspections.· Receive inventory truck orders.GUEST· Motivate and direct Crew Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.PEOPLE· Provides coaching and feedback to Crew Members to increase the restaurant team’s capabilities and raise restaurant performance.OPERATIONS· Set example for Crew Members by working hard to implement shift plan and drive operational results.· Directs the efficient and accurate preparation and sale of products to ensure prompt delivery within established speed-of-service guidelines.· Motivate Crew Members during shift on each of the workstations.· Review restaurant results to identify successes and areas for improvement.· Ensure that restaurant upholds operational and brand standards.· Perform duties of the Crew Member when necessary.QUALIFICATIONS AND SKILLS:· Must be at least eighteen (18) years of age.· High School Diploma or GED required, 2 years of college preferred.· 1-2 years of previous quick service restaurant experience.· Demonstrated understanding of guest service principles.· Available to work evenings, weekends and holidays.· Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.Working Conditions· Heat· Cold· Noisy· Odors· Outdoors· Dust/Fumes· Chemicals· HumidPhysical Requirements· Bending/Pushing/Pulling· Climbing Stairs· Collating/Filing· Color Recognition· Hearing· Listening· Screen Time· Reading· Sitting· Speaking· Standing· Stretching· Sustained Mental Application· Sustained Visual Application· Dialing· Fine Motor Coordination· Manual Dexterity· Lifting/Carrying 50lbsThe Company reserves the right, at any time with or without notice, to alter or change your job duties, reassign or transfer job responsibilities or to assign you additional job responsibilities.From time to time, you may be assigned to work at other company locations or participate in special projects based on business needs. Employees are required to have reliable transportation to travel to these locations as needed.