HOURLY MANAGER

Priority Dispatch Corp.; Manchester (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Full-Service Restaurant Manager passionate about guest experiences and team building. This role involves ensuring high-quality food production, maintaining sanitation standards, and fostering a positive work environment. With a focus on training and development, you will lead a dedicated team to create memorable dining experiences. If you thrive in a fast-paced environment and are committed to excellence, this opportunity is perfect for you.

Qualifications

• Experience in food production and guest satisfaction is essential.
• Knowledge of sanitation standards and safety protocols required.

Responsibilities

• Ensure guest satisfaction and manage shifts in absence of senior management.
• Lead training programs and maintain sanitation standards.

Skills

Food Production

Guest Satisfaction

Sanitation and Safety

Administration

Human Resources

Training

Personal Development

Job description

Job Details

Job Location: MO 03 Manchester - Manchester, MO

Salary Range: Undisclosed

Description

Do you have experience as a Full-Service Restaurant Manager and a passion for working with customers and building a strong team? If so, Bandanas could be a great fit for you.

Mission: Treat every guest as if they are a guest in your home.

Motto: Perfect, Fast, Every time.

As Bandana's continues to grow, we focus on our training program to ensure consistency and excellence.

Operation Values:

Take care of your employees!

• Proper orientation
• Proper training
• Treat them with dignity and respect
• Hold them accountable to perform to the standards

Take care of your guests!

• Great food, made to specifications
• More than just good service… Great hospitality
• Provide an outstanding experience in a clean and friendly environment

Our Commitment:

• Creating guest loyalty through high-quality food and service
• Training and developing our team
• Maintaining a professional appearance and community image
• Having fun and doing right by our team members and guests
• Conducting business ethically and honestly

Qualifications

Food Production:

• Ensure menu items are correctly made and presented attractively, following recipes and guidelines
• Forecast food production and implement systems accordingly
• Possess knowledge of recipes, products, and timing
• Follow opening and closing procedures, including cooler stripping
• Receive and store products properly to ensure quality and freshness

Guest Satisfaction:

• Assist in ensuring guest satisfaction to increase guest count and sales
• Capable of running shifts in the absence of senior management
• Create a hassle-free dining environment
• Follow catering and take-out guidelines
• Engage with guests to enhance their experience
• Lead by example with warm greetings and acknowledgments
• Handle complaints effectively
• Maintain visible management presence during meal periods

Sanitation and Safety:

• Maintain sanitation standards per health department and company policies
• Obtain and maintain ServSafe Certification
• Ensure cleanliness and equipment maintenance
• Follow safety protocols and react calmly to emergencies

Administration:

• Complete daily paperwork accurately
• Follow cash control guidelines
• Improve operations based on performance metrics
• Participate in inventory and reporting procedures
• Manage sales forecasts and control costs

Human Resources:

• Assist in recruiting efforts
• Comply with employment laws and regulations
• Maintain employee records and monitor staffing needs
• Foster a positive work environment

Training:

• Lead a 6-week training program for new hires and staff development
• Participate in management meetings and performance reviews
• Ensure disciplinary procedures are followed

Personal Development:

• Conduct yourself professionally, promoting the brand and values
• Prioritize guest experience and employee recognition
• Act in the best interest of the company, adhering to laws and ethical standards