HOURLY MANAGER

Priority Dispatch Corp.; Wentzville (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player seeks a passionate Full-Service Restaurant Manager to lead a dynamic team. This role emphasizes guest satisfaction, operational excellence, and team development. You'll ensure high-quality food and service while fostering a positive work environment. With a commitment to employee training and community engagement, this position offers a unique opportunity to make a significant impact. If you're ready to take your career to the next level in a vibrant setting, this role is for you.

Qualifications

• Experience in restaurant management and team development.
• Strong focus on guest satisfaction and operational excellence.

Responsibilities

• Manage daily restaurant operations and ensure guest satisfaction.
• Lead training programs and maintain health and safety standards.

Skills

Team Leadership

Customer Service

Food Safety Standards

Operational Management

Complaint Resolution

Education

High School Diploma

ServSafe Certification

Job description

Job Details

Job Location: MO 17 Wentzville - Wentzville, MO

Salary Range: Undisclosed

Description

Do you have experience as a Full-Service Restaurant Manager and have the passion to work with customers and build/develop a strong team? If so, Bandanas could be a great fit for you.

Mission: Treat every guest as if they are a guest in your home.

Motto: Perfect, Fast, Every time.

As Bandana's continues to grow, we focus on consistent training programs to maintain quality and service.

Operation Values:

• Take care of your employees! Proper orientation, training, dignity, respect, accountability
• Take care of your guests! Great food, hospitality, clean environment

Our Commitment:

• Creating guest loyalty with high-quality food and service
• Training and developing our team
• Maintaining a positive image in the community
• Having fun while doing the right thing
• Operating ethically and profitably

Qualifications

Food Production:

• Ensure menu items are correctly made and presented
• Forecast food production, follow recipes, and procedures
• Manage opening and closing procedures, including cooler stripping

Guest Satisfaction:

• Ensure guest satisfaction to increase sales
• Manage shifts in the absence of senior managers
• Create a hassle-free dining experience
• Follow catering and take-out guidelines
• Engage with guests and handle complaints effectively

Sanitation and Safety:

• Maintain health and safety standards, obtain ServSafe Certification
• Ensure cleanliness and equipment maintenance
• Follow safety protocols and handle emergencies calmly

Administration:

• Complete daily paperwork, manage cash controls, and inventory
• Forecast sales and monitor operational costs

Human Resources:

• Assist in recruiting and ensure compliance with laws and regulations
• Maintain employee records and manage staffing

Training & Development:

• Lead a 6-week training program for new hires and catering staff
• Participate in management meetings and performance reviews

Personal Development:

• Represent the company professionally and promote its brand
• Focus on guest impact and employee recognition
• Act ethically and uphold company standards