Hourly Manager

CC Stirling Ventures; Town of Texas (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the food service industry is seeking an Hourly Manager to oversee operations and lead a team. This role involves setting performance goals, training staff, and ensuring excellent customer service. Ideal candidates will have strong leadership skills and a high school education or GED. Join us to grow your career in a dynamic environment with opportunities for advancement.

Qualifications

• Supervises 15 to 30 employees in store operations.
• Must obtain State Food Handler certification within 60 days of hire.

Responsibilities

• Sets performance goals and objectives with upper management.
• Directs, supports, and coaches team members.
• Ensures safety and security protocols are followed.

Skills

Leadership

Communication

Problem Solving

Education

High School Degree

GED

Job description

Join to apply for the Hourly Manager role at CC Stirling Ventures.

Summary

This Golden Chick location is expanding and looking for an Hourly Manager to join our team. We have values, vision, and a brand purpose for the future. If you would like to grow with us, then apply to be a part of our team.

1. Learns line and staff functions, operations, management viewpoints, company policies and practices that affect each phase of the business.
2. Sets performance goals and objectives with upper management.
3. Directs, supports, coaches, and provides professional leadership to team members.
4. Becomes proficient with schedule creation, inventory and payroll functions.
5. Becomes proficient with interviewing, selection and onboarding of new employees.
6. Helps with training and developing crew members in their duties and assignments.
7. Assists the General Manager in directing, coordinating, and participating in preparation, cooking, and packaging of food served and prepared by the restaurant along with operating POS and stocking supplies as required.
8. Collects monies from in-house and drive-thru guests and takes responsibility for the money drawer.
9. Resolves any food quality or service complaints in a friendly and professional manner and ensures all guests have an outstanding experience.
10. Ensures all workstations are clean and safety and security protocols are being followed.
11. Opens and closes the restaurant following established procedures as well as safety policies.
12. Completes checklists for opening, mid-shift, closing, and food safety.
13. Communicates with customers, team members, and managers in a positive and professional manner.
14. Other duties as assigned by the GM.
15. Must be willing to work variable schedules, including evenings, weekends, and holidays.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Directly supervises 15 to 30 employees in the store operations, in accordance with the organization's policies and applicable laws.
2. Less than high school education, GED, or high school degree preferred.
3. Ability to comprehend simple instructions.
4. No specific computer skills required.
5. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
6. Must obtain State Food Handler certification within 60 days of hire.
7. Physical demands include regularly standing, frequently lifting up to 25 pounds, and occasionally up to 60 pounds.
8. Work environment involves exposure to heat from cooking equipment and moderate noise levels.