Hotel-Style Resident Experience Concierge

Socket.dev; United States; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Training provided

Job summary

City Crossing – New Haven, CT is seeking a Resident Experience Coordinator to create a welcoming atmosphere, assist residents, and provide tours for new prospects. This role enhances the luxury apartment experience by applying RMS Companies' hospitality expertise to deliver a hotel-like environment for renters.

You will host resident events, greet residents moving in, and coordinate with leasing administrators to secure leases and fill vacancies, while monitoring inquiries and maintenance needs.

Qualifications

• Hospitality experience preferred.
• Outgoing personality and positive energy are valued.
• Willingness to learn and adapt with training provided.

Responsibilities

• Act as a professional ambassador of the building and RMS brand.
• Plan and host resident events.
• Give tours of the building and units to prospective renters.
• Coordinate with leasing administrators to secure leases and fill vacancies.
• Welcome residents moving into the building and monitor maintenance needs.
• Respond to inquiries via email, social, and telephone; track information.
• Assist back-office with payment issues and organize mail/packages.

Skills

Hospitality experience

Outgoing personality

Positive energy

Willlingness to learn

Job description

City Crossing – New Haven, CT is seeking a Resident Experience Coordinator to create a welcoming atmosphere, assist residents, and provide tours for new prospects. This role enhances the luxury apartment experience by applying RMS Companies' hospitality expertise to deliver a hotel-like environment for renters.

You will host resident events, greet residents moving in, and coordinate with leasing administrators to secure leases and fill vacancies, while monitoring inquiries and maintenance needs.