Hotel Services Coordinator — Housekeeping & Guest Experience

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health & Income Protection

Professional development opportunities

Free meals in employee dining room

Free parking on/off shift

Wellness incentive programs

Discounts on MGM Resorts properties

Job summary

Bellagio seeks a Hotel Services Coordinator to support Housekeeping with quality control inspections, ordering of FF&E and supplies, and close cooperation with Engineering and Supply teams to ensure timely repairs and fixes.

Requirements include a high school diploma or GED, 1 year in housekeeping or hotel operations, and strong customer service with bilingual ability preferred. Weekend and holiday shifts are required.

Qualifications

• High School Diploma or GED required.
• At least 1 year in housekeeping or hotel operations.
• Bilingual abilities preferred for guest interactions.
• Willingness to work weekends and holidays.

Responsibilities

• Complete quality control inspections of guest rooms and suites, identifying FF&E, bedding, décor, engineering, and housekeeping issues.
• Coordinate and follow up with Engineering on repairs.
• Work with the Hotel Services Supply Manager to order replacement items.
• Maintain a tracking system for ordered items and identified issues to ensure timely follow-through.
• Partner with the Hotel Services Project/Systems Manager to develop a computerized catalog of guest room and suite FF&E, bedding items and lamps to streamline ordering.

Skills

Customer service

Interpersonal skills

Bilingual (preferred)

Education

High School Diploma or GED

Job description

Bellagio seeks a Hotel Services Coordinator to support Housekeeping with quality control inspections, ordering of FF&E and supplies, and close cooperation with Engineering and Supply teams to ensure timely repairs and fixes.

Requirements include a high school diploma or GED, 1 year in housekeeping or hotel operations, and strong customer service with bilingual ability preferred. Weekend and holiday shifts are required.