Hotel Service Coordinator - Housekeeping - Bellagio

MGM Resorts; South Carolina; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health & income protection

Development programs

Free meals for employees

Free parking on and off-shift

Wellness programs

Discounts on MGM properties

Job summary

MGM Resorts International is hiring a Hotel Services Coordinator at Bellagio in Las Vegas. You will support our Housekeeping operation with outstanding guest service, organization, and teamwork to deliver personalized hospitality and WOW experiences.

The role requires 1 year of relevant experience, a High School Diploma or GED, and is 21+ with flexible shifts including weekends and holidays. Join a team that values service, reliability, and career growth.

Qualifications

• 21+ years of age or older.
• 1 year of prior relevant experience in housekeeping, hotel operations or office administration.
• Exceptional customer service and interpersonal skills.
• Bilingual a strong plus.
• Ability to work various shifts, including weekends and holidays.

Responsibilities

• Perform quality control inspections of guest rooms and suites.
• Coordinate repairs with Engineering.
• Order replacement items with the Hotel Services Supply Manager.
• Maintain a tracking system for orders and identified issues.
• Develop a computerized catalog of FF&E, bedding items and lamps with the Project/Systems Manager.

Skills

Customer service

Interpersonal skills

Bilingual

Teamwork

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB :

At Bellagio, every detail matters. As a Hotel Services Coordinator, you'll combine exceptional service, organization, and teamwork to support our Housekeeping operation while delivering the personalized hospitality our guests expect. Your dedication to creating memorable experiences will help turn every stay into something truly extraordinary. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us!

THE STARTING RATE:

$21.13 / Per Hour

THE DAY-TO-DAY:

• Complete quality control inspections of guest rooms and suites, identifying FF&E, bedding, décor, engineering, and housekeeping issues
• Coordinate and follow up with Engineering on repairs
• Work with the Hotel Services Supply Manager to order replacement items
• Maintain a tracking system for ordered items and identified issues to ensure timely follow-through
• Partner with the Hotel Services Project/Systems Manager to develop a computerized catalog of guest room and suite FF&E, bedding items and lamps to streamline ordering

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• High School Diploma or GED
• One (1) year of prior relevant experience, preferably in housekeeping, hotel operations and/or office administration
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders, bilingual highly preferred
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts