Hotel Security Officer - Guest Safety & Service

Hilton; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Incredible travel perks

ESPP 15% discount

Paid parental leave

Personalized caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Financial security via retirement plan

Job summary

Hilton in New York seeks a vigilant Security Officer to protect guests, team members and property while delivering renowned hospitality. You’ll patrol, investigate incidents, document reports, respond to emergencies, and assist guests with professionalism.

Join a team that values integrity, leadership, teamwork and ownership, and contributes to a light, safe and memorable stay for every guest across our world-class hotels.

Qualifications

• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Job description

Hilton in New York seeks a vigilant Security Officer to protect guests, team members and property while delivering renowned hospitality. You’ll patrol, investigate incidents, document reports, respond to emergencies, and assist guests with professionalism.

Join a team that values integrity, leadership, teamwork and ownership, and contributes to a light, safe and memorable stay for every guest across our world-class hotels.