Overnight Hotel Security & Guest Care Advocate

Hilton; Fort Lauderdale (FL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Incredible travel perks

Own a piece of Hilton

Paid parental leave

Personalized caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Financial security for your future

Job summary

Hilton is seeking a Security Officer to help safeguard guests and property while delivering the warm hospitality our brand is known for. You will patrol both interior and exterior areas, assist with investigations, and maintain detailed security reports to ensure rapid and accurate responses.

The role emphasizes guest-facing service, quick emergency response, and collaboration with hotel teams to uphold Hilton’s standards of safety and exceptional guest experiences.

Qualifications

• Experience in security operations or hospitality setting preferred.
• Ability to conduct preliminary incident investigations and document findings.
• Strong attention to detail and reporting accuracy.

Responsibilities

• Conduct security patrols: monitor interior and exterior hotel premises to identify risks and address safety concerns.
• Assist with investigations: gather information, document findings, and ensure accurate incident reporting.
• Maintain accurate documentation: prepare security reports and records with meticulous care.
• Respond to emergencies: assist with safety hazards, fires, medical incidents, and security threats.
• Provide exceptional guest assistance: respond to guest inquiries and concerns professionally.

Skills

Security patrols

Investigations

Documentation

Emergency response

Guest services

Job description

Hilton is seeking a Security Officer to help safeguard guests and property while delivering the warm hospitality our brand is known for. You will patrol both interior and exterior areas, assist with investigations, and maintain detailed security reports to ensure rapid and accurate responses.

The role emphasizes guest-facing service, quick emergency response, and collaboration with hotel teams to uphold Hilton’s standards of safety and exceptional guest experiences.