Hotel Security Officer — CPR Certified, Unarmed Guard

Paycom; Nashville (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

Hilton Nashville Downtown is seeking a Security Officer to ensure guest, employee, and property safety while upholding service standards. The role requires responding promptly to incidents and maintaining a secure environment across hotel areas.

Key duties include regular safety walkthroughs, reporting incidents, and coordinating with team members during emergencies. A high school diploma or GED is expected, with security experience preferred.

Qualifications

• High school diploma or GED; 1–3 months related experience or training, or equivalent.
• Previous hotel security experience preferred.
• Proficient communication skills, both written and verbal.

Responsibilities

• Be first responder in case of emergencies (guest illness, fire, accidents).
• Visually inspect hotel areas and conduct safety walkthroughs.
• Address issues promptly and resolve; maintain professional attitude.
• Prepare reports (theft, injuries, etc.) as needed.
• Resolve guest concerns/complaints and identify root causes.
• Maintain safety for guests and colleagues; follow standards.
• May work other hotel areas to support operations.

Skills

Communication skills

Multi-tasking

Reading & writing

Professionalism

Safety regulations

Computer skills

Stamina/Physical fitness

Education

High school diploma or GED

Tools

Security systems

Job description

Hilton Nashville Downtown is seeking a Security Officer to ensure guest, employee, and property safety while upholding service standards. The role requires responding promptly to incidents and maintaining a secure environment across hotel areas.

Key duties include regular safety walkthroughs, reporting incidents, and coordinating with team members during emergencies. A high school diploma or GED is expected, with security experience preferred.