Hotel Security & Guest Safety Specialist

Sonesta; San Juan (PR); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical, Pharmacy, Dental, and Vision

401(k) Retirement Plan with Company M

Paid Vacation and Sick Days

Paid Funeral Leave

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Referral Incentive

Doctor Clinic Sick Incentive

Development Programs

Milestone (Years of Service) Incentive

Employee Cafeteria

Company Paid Life Insurance

Various Employee Perks and Discounts

Job summary

Sonesta International Hotels is seeking a Security Officer to ensure the safety of guests, employees and visitors at our San Juan, Puerto Rico properties. You will protect hotel assets and enforce security policies in line with corporate guidelines while maintaining compliance with local regulations.

The role involves fire prevention, safety checks, incident investigation, and resolving safety-related guest and employee concerns, along with patrols, reporting, and coordination with hotel

Qualifications

• Must be able to stand and walk on a continuous basis, and run as warranted.
• Ability to lift approximately 50 lbs.
• Must be able to work mornings, evenings, weekends, and holidays.

Responsibilities

• Deliver on Sonesta service in all guest interactions.
• Perform hotel security functions including fire prevention and safety checks.
• Investigate thefts, accidents, and incidents on the property.
• Conduct floor patrols and secure doors, windows and facilities during non-operating hours.
• Report deficiencies to appropriate departments for prompt repair.

Skills

Regular and punctual attendance

Grooming standards adherence

Physical fitness

Operate a motor vehicle

Safety and emergency procedures

Clear communication

Customer service orientation

Job description

Sonesta International Hotels is seeking a Security Officer to ensure the safety of guests, employees and visitors at our San Juan, Puerto Rico properties. You will protect hotel assets and enforce security policies in line with corporate guidelines while maintaining compliance with local regulations.

The role involves fire prevention, safety checks, incident investigation, and resolving safety-related guest and employee concerns, along with patrols, reporting, and coordination with hotel