Hotel Security & Guest Safety Specialist

Highgate; Paradise (NV); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

Paid sick leave

Educational opportunities

Job summary

Highgate Hotels is seeking a Safety and Security Officer to protect guests and staff at our Paradise, NV property. The role involves patrolling hotel premises, responding to emergencies, and documenting incidents with precise reporting.

The ideal candidate maintains a professional demeanor, follows hotel standards, and communicates effectively with colleagues and guests. Responsibilities include monitoring access, ensuring safety compliance, and assisting guests during medical or security

Qualifications

• Must communicate clearly with guests and staff
• Ability to follow safety protocols and report incidents
• Capable of maintaining confidentiality and professionalism
• Able to stand for long periods and perform physical tasks as needed
• Strong observation and reporting skills

Responsibilities

• Use proper radio etiquette at all times.
• Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
• Maintain and review daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
• Respond to emergency situations, including medical, security, guest complaints, etc.
• Complete Incident/Accident reports in a clear and concise manner.
• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.

Skills

Communication

Radio etiquette

Stamina

Attention to detail

Guest interaction

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a Safety and Security Officer to protect guests and staff at our Paradise, NV property. The role involves patrolling hotel premises, responding to emergencies, and documenting incidents with precise reporting.

The ideal candidate maintains a professional demeanor, follows hotel standards, and communicates effectively with colleagues and guests. Responsibilities include monitoring access, ensuring safety compliance, and assisting guests during medical or security