Hotel Security & Guest Safety Specialist

Sage Hospitality Group; Boulder (CO); On-site; USD 30,000 - 34,000; Full time

Job summary

Sage Hospitality Group, serving Embassy Suites and Hilton Garden Inn Boulder, seeks a Security Officer to protect guests, associates and hotel assets. You will patrol the property, handle security issues, respond to emergencies, investigate incidents, and document events in daily logs while enforcing policies across a busy Boulder hotel environment.

Candidates should have at least two years in loss prevention, CPR/First Aid certification, and strong communication skills.

Qualifications

• High school education or equivalent experience.
• Minimum two years prior experience in loss prevention.
• CPR and First Aid certification; good communication skills; ability to recognize drug and alcohol abuse.
• Ability to communicate through a portable radio; may require a second language.
• Excellent hearing required to communicate with guests, employees, managers; use radio.
• Excellent vision required for emergencies and safety inspections; ability to complete reports/logs.

Responsibilities

• Patrol all areas of the property, including outside parking lots, regularly.
• Respond to guest complaints/concerns and investigate with urgency.
• Note, search for, handle and report unusual circumstances and security incidents; escort off property if necessary.
• Document a concise security report in daily logs; log incidents of theft, accidents and safety violations.
• Complete security forms to document losses or injuries to guests or associates.
• Maintain familiarity with disaster and emergency policies; respond to alarms; perform first aid as needed.
• Conduct investigations of security incidents.
• Enforce the No Solicitation Policy of the property.

Skills

CPR and First Aid

Radio communication

Second language

Hearing

Vision

Report writing

Education

High school diploma or equivalent

Job description

Sage Hospitality Group, serving Embassy Suites and Hilton Garden Inn Boulder, seeks a Security Officer to protect guests, associates and hotel assets. You will patrol the property, handle security issues, respond to emergencies, investigate incidents, and document events in daily logs while enforcing policies across a busy Boulder hotel environment.

Candidates should have at least two years in loss prevention, CPR/First Aid certification, and strong communication skills.