Security Officer

Sage Hospitality Group; Boulder (CO); On-site; USD 30,000 - 34,000; Full time

Job summary

Sage Hospitality Group, serving Embassy Suites and Hilton Garden Inn Boulder, seeks a Security Officer to protect guests, associates and hotel assets. You will patrol the property, handle security issues, respond to emergencies, investigate incidents, and document events in daily logs while enforcing policies across a busy Boulder hotel environment.

Candidates should have at least two years in loss prevention, CPR/First Aid certification, and strong communication skills.

Qualifications

• High school education or equivalent experience.
• Minimum two years prior experience in loss prevention.
• CPR and First Aid certification; good communication skills; ability to recognize drug and alcohol abuse.
• Ability to communicate through a portable radio; may require a second language.
• Excellent hearing required to communicate with guests, employees, managers; use radio.
• Excellent vision required for emergencies and safety inspections; ability to complete reports/logs.

Responsibilities

• Patrol all areas of the property, including outside parking lots, regularly.
• Respond to guest complaints/concerns and investigate with urgency.
• Note, search for, handle and report unusual circumstances and security incidents; escort off property if necessary.
• Document a concise security report in daily logs; log incidents of theft, accidents and safety violations.
• Complete security forms to document losses or injuries to guests or associates.
• Maintain familiarity with disaster and emergency policies; respond to alarms; perform first aid as needed.
• Conduct investigations of security incidents.
• Enforce the No Solicitation Policy of the property.

Skills

CPR and First Aid

Radio communication

Second language

Hearing

Vision

Report writing

Education

High school diploma or equivalent

Job description

Why us?

At Sage Hospitality Group, we believe hospitality starts with our people. We don't just create memorable experiences for our guests, we create opportunities for our team members to grow, succeed, and make a difference.

When you join our team at Embassy Suites and Hilton Garden Inn Boulder, you become part of a culture built on teamwork, respect, individuality, and genuine hospitality.

Job Overview

Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.

Responsibilities

• Patrol all areas of the property including outside parking lots on a regular basis.
• Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
• Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
• Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
• Complete the necessary security forms to document losses of property or personal injury to guest or associate.
• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
• Conduct investigations of security incidents.
• Enforce the 'No Solicitation Policy' of the property.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Minimum two years prior experience in loss prevention.

Knowledge/Skills

• Current CPR and First Aid certification; good communication skills, ability to recognize drug and alcohol abuse.
• Ability to communicate through a portable radio. May require a second language.
• Excellent hearing required to communicate with guests, employees, managers, use radio.
• Excellent vision required for emergencies, visual safety inspections.
• Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.
• Bending/kneeling would be necessary in administering CPR and First Aid.
• Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.
• Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.
• No driving required.

Environment

Work inside 85% of shift, 15% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.

Salary

USD $22.00 - USD $25.00 /Hr.