Hotel Security & Guest Safety Lead

IHG Hotels; Louisiana; On-site; USD 32,000 - 52,000; Full time

Job summary

IHG Hotels is seeking a dedicated Security Officer to protect guests and staff across our property. You will patrol areas, monitor CCTV, and respond promptly to alarms to maintain a safe, welcoming environment.

You will verify IDs, control access to sensitive areas, and document incidents with clear reports for investigations or insurance purposes.

Candidates should have physical stamina, prior hotel security experience, and working knowledge of local laws, fire codes, and emergency procedures.

Qualifications

• Physical ability to stand, walk, bend, and lift 50–100 pounds.
• Experience with security, preferably in high-end hotels; licenses or law enforcement may be required.
• Knowledge of local laws, fire codes, and emergency procedures.

Responsibilities

• Patrol and surveillance of hotel property, monitoring CCTV.
• Respond to safety, fire, and medical incidents as first responders.
• Control access to entrances, verify IDs and manage authorized areas.
• Prepare incident reports and daily logs for investigations.
• Ensure compliance with safety codes and company policies.
• Assist guests and staff with safety-related concerns.

Skills

Communication

Observation

Interpersonal skills

Calm under pressure

Job description

IHG Hotels is seeking a dedicated Security Officer to protect guests and staff across our property. You will patrol areas, monitor CCTV, and respond promptly to alarms to maintain a safe, welcoming environment.

You will verify IDs, control access to sensitive areas, and document incidents with clear reports for investigations or insurance purposes.

Candidates should have physical stamina, prior hotel security experience, and working knowledge of local laws, fire codes, and emergency procedures.