Hotel Sales & Events Coordinator

Hyatt Columbus/Polaris; Columbus (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Life Insurance

AD&D

401(k) participation

Job summary

Ivy Hospitality is seeking a Sales Coordinator to provide administrative, sales, and event coordination support for the Sales department. You will assist with group and catering opportunities and manage details from booking through departure.

The role requires strong organization, proactive communication, and the ability to manage multiple deadlines while delivering top-notch guest and client service.

Qualifications

• College/Associate's degree preferred or equivalent combination of experience and education.
• Minimum of one year of secretarial or administrative experience, preferably in a hotel environment.
• Sales experience is preferred.
• Strong organizational and detail-oriented skills with the ability to multitask effectively.
• Excellent verbal and written communication skills.
• Availability to meet with guests, assist with check-ins, and work weekends as required.
• Must be self-motivated, able to work independently, and thrive in a fast-paced environment.
• Must be able to lift up to 15 pounds occasionally and handle equipment, including computers and printers.

Responsibilities

• Support the Director of Sales in executing contracts, proposals, correspondence, group bookings, meetings, and catering opportunities.
• Assist with sales efforts, including prospecting and soliciting new business and selling guestrooms, meeting space, and catering services.
• Respond to assigned sales and event inquiries in a timely, professional manner and provide appropriate follow-up throughout the sales and planning process.
• Coordinate booked groups and events from initial planning through execution, serving as a point of contact for assigned clients.
• Proactively review upcoming groups and events to ensure all details are complete well in advance of arrival or event date.
• Coordinate group rooming lists, reservation details, billing instructions, credit card authorizations, direct billing, tax-exempt documentation, special requests, VIP arrangements, and other group requirements.
• Prepare, maintain, and distribute accurate Banquet Event Orders (BEOs), ensuring event details, timelines, room setups, food and beverage requirements, billing, and special requests are clearly communicated to appropriate departments.
• Coordinate meeting room reservations, room setups, audiovisual/equipment needs, food and beverage arrangements, and other event requirements.
• Communicate event and group details effectively with Front Office, Housekeeping, Food & Beverage, Engineering, and other departments to ensure seamless execution.
• Conduct pre-event follow-up with clients to confirm final attendance, setup, food and beverage selections, billing arrangements, and other outstanding details.

Skills

Organizational skills

Detail-oriented

Verbal communication

Written communication

Multitasking

Weekend availability

Independence

Education

College/Associate's degree preferred

Job description

Ivy Hospitality is seeking a Sales Coordinator to provide administrative, sales, and event coordination support for the Sales department. You will assist with group and catering opportunities and manage details from booking through departure.

The role requires strong organization, proactive communication, and the ability to manage multiple deadlines while delivering top-notch guest and client service.