Hotel Sales & Events Administrator

Hospitality Management Corporation; Midland (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k)

Additional Benefits

Competitive compensation

Job summary

Wyndham Midland Downtown Hotel, operated by Hospitality Management Corporation (HMC), seeks a motivated Sales Administrative Assistant to support the Sales Department, coordinate group events, and ensure guest satisfaction. The ideal candidate will have excellent communication and organizational skills.

Responsibilities include handling contracts, reservations, invoices, BEOs, and coordinating with various departments.

Qualifications

• Previous sales administrative and customer service experience required.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines.
• High attention to detail and accuracy in documentation.
• Ability to work independently while maintaining effective teamwork.

Responsibilities

• Provide daily administrative support to the Director of Sales, including correspondence, scheduling, and client communication.
• Serve as the primary contact for group clients following contract execution.
• Coordinate group reservations, rooming lists, payment arrangements, itineraries, and special requests.
• Prepare, distribute, and maintain contracts, invoices, group resumes, and BEOs.
• Organize and maintain accurate sales records, client files, contact lists, and call logs.
• Assist with marketing initiatives, including promotional emails, email campaigns, and social media content.
• Coordinate and lead BEO meetings to inform departments of events and requirements.
• Communicate event details and changes to Food & Beverage, Front Desk, Housekeeping, and other departments.
• Coordinate and order meeting and banquet supplies, including linens, food, beverages, and other event necessities.
• Ensure smooth group arrivals, departures, and event execution through departmental coordination.
• Assist the Front Desk during peak periods, including answering calls and processing reservations.
• Follow up with clients to ensure satisfaction and resolve concerns.
• Perform additional administrative and operational duties as assigned.

Skills

Communication skills

Organizational skills

Multitasking

Attention to detail

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Wyndham Midland Downtown Hotel, operated by Hospitality Management Corporation (HMC), seeks a motivated Sales Administrative Assistant to support the Sales Department, coordinate group events, and ensure guest satisfaction. The ideal candidate will have excellent communication and organizational skills.

Responsibilities include handling contracts, reservations, invoices, BEOs, and coordinating with various departments.