Sales Administrative Assistant

Wyndham Midland Downtown; Midland (TX); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k)

Additional Benefits

Job summary

Wyndham Midland Downtown Hotel is seeking a Sales Administrative Assistant to join our team in Midland, TX. You will support the Director of Sales with daily administrative tasks, coordinate group reservations and communications, and assist with marketing initiatives and event planning.

The role requires strong organizational and communication skills, experience in sales administration and hospitality, and the ability to manage multiple concurrent tasks in a fast-paced hotel environment.

Qualifications

• Previous sales administrative and customer service experience required.
• Proficiency in Microsoft Office (Word, Excel, Outlook) expected.
• Strong written and verbal communication skills.
• Excellent organizational skills with ability to multitask.

Responsibilities

• Provide daily administrative support to the Director of Sales (correspondence, scheduling, client communication).
• Serve as primary contact for group clients after contract execution.
• Coordinate group reservations, rooming lists, payments, itineraries and special requests.
• Prepare, distribute and maintain contracts, invoices, group resumes and BEOs.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication

Organization

Customer Service

Hospitality experience

Tools

MS Office Suite

Job description

Sales Administrative Assistant

Wyndham Midland Downtown Hotel – 117 W Wall ST. Midland, TX 79701

Pay: $17.00- $18.00 per hour
Job Type: Full-Time
Benefits: Health Insurance, Paid Time Off, 401(k), and Additional Benefits

Join Our Team!

Wyndham Midland Downtown Hotel, managed by Hospitality Management Corporation (HMC), is seeking a motivated, organized, and detail-oriented Sales Administrative Assistant to join our team!

The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for hospitality and customer service. This position plays an important role in supporting the Sales Department, coordinating group events, and ensuring an exceptional experience for our guests and clients.

Why Work With Us?

• Fun, professional, and team-oriented work environment

• We recognize hard work and reward results

• Competitive benefits package, including an industry-leading 401(k) program

• Opportunities for career advancement within a growing company

• Competitive compensation of $18.00 per hour

• Paid time off and additional employee benefits

Key Responsibilities

• Provide daily administrative support to the Director of Sales, including correspondence, scheduling, and client communication.

• Serve as the primary point of contact for group clients following contract execution.

• Coordinate group reservations, rooming lists, payment arrangements, itineraries, and special requests.

• Prepare, distribute, and maintain contracts, invoices, group resumes, and Banquet Event Orders (BEOs).

• Organize and maintain accurate sales records, client files, contact lists, and call logs.

• Assist with marketing initiatives, including promotional emails, email campaigns, and social media content.

• Coordinate and lead BEO meetings to ensure all departments are informed of upcoming events and group requirements.

• Communicate event details and changes to Food & Beverage, Front Desk, Housekeeping, and other departments.

• Coordinate and order meeting and banquet supplies, including linens, food, beverages, and other event necessities.

• Ensure smooth group arrivals, departures, and event execution through effective departmental coordination.

• Assist the Front Desk during peak business periods, including answering calls and processing reservations.

• Follow up with clients to ensure satisfaction and assist in resolving concerns.

• Perform additional administrative and operational duties as assigned.

Qualifications & Experience

• Previous sales administrative and customer service experience required.

• Proficiency in Microsoft Office, including Word, Excel, and Outlook, required.

• Strong written and verbal communication skills.

• Excellent organizational skills with the ability to manage multiple tasks and deadlines.

• High attention to detail and accuracy in documentation.

• Ability to work independently while maintaining effective teamwork.

• Professional appearance and positive, customer-focused attitude.

• Previous hotel sales, catering, event coordination, or hospitality experience preferred.

• Ability to work in a fast-paced hotel environment and adapt to changing priorities.

Hospitality Management Corporation (HMC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other status protected by applicable law.