Hotel Sales Coordinator — VIP & Admin Support

Hei Hotels Inc.; United States; Remote; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

401(k) with company match

Job summary

Hei Hotels Inc. is seeking an administrative support specialist to assist the Sales Team in the Woodlands area. You will manage inquiries, prepare paperwork, and handle various documents using Microsoft Office, ensuring accurate and timely communication with clients and internal staff.

The role emphasizes professionalism, strong organizational skills, and the ability to coordinate with multiple departments to deliver superior service to VIP clients and stakeholders.

Qualifications

• Hotel experience preferred.
• Basic administrative knowledge such as business letters, formats, and telephone etiquette.
• Ability to effectively deal with internal and external customers with tact and diplomacy.
• Ability to input information into a computer using Microsoft Office Suite.

Responsibilities

• Assist Sales Team in administrative functions for effective hotel sales and management.
• Take booking inquiry information via phone and prepare proper paperwork.
• Enter data and produce contracts, forms, and documents using software packages.
• Answer calls in a clear and pleasant manner and direct caller requests appropriately.
• Coordinate with other departments to ensure upgrades and arrangements are handled correctly.
• Organize, file, and retrieve documents to maintain essential records.

Skills

Hotel experience

Administrative knowledge

Microsoft Office Suite

Telephone etiquette

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Hei Hotels Inc. is seeking an administrative support specialist to assist the Sales Team in the Woodlands area. You will manage inquiries, prepare paperwork, and handle various documents using Microsoft Office, ensuring accurate and timely communication with clients and internal staff.

The role emphasizes professionalism, strong organizational skills, and the ability to coordinate with multiple departments to deliver superior service to VIP clients and stakeholders.