Hotel Sales Coordinator: Events & Meetings

Hilton Garden Inn and Home2 Nashville/West End; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Chartwell Hospitality is seeking a Sales Coordinator to support the Director of Sales and manage wedding, social groups, and meetings. You will answer inquiries, generate proposals, and guide clients from first contact to post-event follow-up.

The role focuses on relationship-building, event coordination, and maintaining high service standards while representing the hotel at various industry events. Strong organization and communication are essential.

Qualifications

• Clear, concise written and oral communication skills.
• Must be able to work efficiently in a fast-paced working environment.
• Must be extremely organized and detail-oriented.
• Ability to effectively multi-task, prioritize and meet deadlines.
• Proficient with computers including MS Word and MS Excel.
• Ability to learn to use new computer systems and programs.

Responsibilities

• Answering calls, qualifying and selling our hotel's facilities and services to inquiries and sales leads.
• Generating proposals and agreements for group and meeting room events.
• Maintaining communication with clients from the beginning to end of their event, to ensure their satisfaction.
• Conducting hotel tours and site inspections for prospective clients.
• Attending community and industry networking events to represent the hotel.
• Documenting sales activities in Salespro.
• Organizing and participating in sales blitzes.
• Maintains awareness of the sales practices of the hotel's competitive set and is a "product expert" when selling against them.
• Ensures that he/she adheres to all sales administrative processes that are in place including preparation and submission of reports or internal communications and meets deadlines.
• Builds strong relationships and loyalty all clients/groups and maintains professional integrity.

Skills

Written communication

Oral communication

Organization

Detail-oriented

Multi-tasking

Tools

MS Word

MS Excel

Job description

Chartwell Hospitality is seeking a Sales Coordinator to support the Director of Sales and manage wedding, social groups, and meetings. You will answer inquiries, generate proposals, and guide clients from first contact to post-event follow-up.

The role focuses on relationship-building, event coordination, and maintaining high service standards while representing the hotel at various industry events. Strong organization and communication are essential.