Sales Coordinator

Residence Inn - Middletown; City of Middletown (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off/Vacation Time

Holiday Pay

Job summary

Residence Inn Middletown is seeking a Sales Coordinator to join the team in Middletown, NY. This role supports the hotel’s sales team with administrative duties and client communications, ensuring a positive guest experience.

The position emphasizes hospitality, organization, and strong sales drive, with weekend and holiday availability as part of the schedule. Marriott brand standards guide all activities and client interactions.

Qualifications

• High School Diploma or equivalent; hospitality/business education preferred.
• Previous hospitality experience with Marriott or Hilton is required.
• Experience in hotel sales or sales coordination is preferred.

Responsibilities

• Provide administrative support to the hotel’s sales team.
• Respond to sales inquiries, prepare proposals, and coordinate group reservations.
• Maintain records of client accounts, sales activities, and group bookings.
• Coordinate group arrivals, rooming lists, and requests with Front Desk, Housekeeping and other departments.
• Support planning and execution of meetings, events, and group functions.
• Ensure sales activities align with Marriott brand standards and company policies.

Skills

Communication skills

Organization

Customer service

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

We are seeking a professional, organized, and sales-driven individual to join our team as a Sales Coordinator at our Residence Inn and Home 2 Suites in Middletown, NY!

This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality, teamwork, professionalism, and growth.

WHY WORK WITH US?

• Competitive Pay
• Paid Time Off/Vacation Time
• Holiday Pay

KEY RESPONSIBILITIES

• Provide administrative and operational support to the hotel’s sales team.
• Assist with responding to sales inquiries, preparing proposals, and coordinating group reservations.
• Communicate with clients to understand their needs and ensure a positive experience.
• Assist with preparing contracts, sales reports, and other sales-related documentation.
• Maintain accurate records of client accounts, sales activities, and group bookings.
• Coordinate group arrivals, rooming lists, and special requests with the Front Desk, Housekeeping, and other departments.
• Support the planning and execution of meetings, events, and group functions as needed.
• Assist with managing client relationships and following up on leads and prospective business.
• Help ensure all sales activities align with Marriott brand standards and company policies.
• Maintain organized sales files, calendars, and communication records.
• Communicate effectively with hotel leadership and team members to support revenue and guest satisfaction goals.
• Perform additional duties as assigned.
• Must have weekend and holiday availability. Hours may vary due to events.

QUALIFICATIONS

• High School Diploma or equivalent required; additional education in hospitality, business, or a related field preferred.
• Previous hospitality experience with either Marriott or Hilton is required.
• Previous experience in hotel sales, sales coordination, or a related administrative role preferred.

SKILLS & ABILITIES

• Strong communication, interpersonal, and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office and general computer applications.
• Ability to build and maintain positive relationships with clients and team members.
• Strong written and verbal communication skills.
• Professional demeanor and a commitment to delivering exceptional service.
• Ability to work independently while supporting the overall goals of the hotel.