Hotel Sales Coordinator

Drury Hotels Company, LLC; Glen Allen, Richmond (VA, VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Flexible scheduling

Hotel discounts

Free room nights

Quarterly bonuses

Parental leave

Job summary

Drury Hotels Company, LLC in Glen Allen, VA is seeking a sales-oriented team member to grow group and event business. Build relationships with clients, coordinate blocks and spaces, and support sales through tours, leads, and community events.

You may travel locally for sales activities and events while contributing to a culture focused on guest experiences, flexibility, and professional development. The role offers a discretionary quarterly bonus and comprehensive benefits.

Qualifications

• Experience in sales, hospitality, customer service, event planning, or related field preferred.
• Strong communication, organization, and relationship-building skills.
• Ability to travel locally for sales activities and events.

Responsibilities

• Build relationships with clients and provide outstanding service from inquiry to event completion.
• Coordinate group room blocks, meeting space, event details, billing, and client communications.
• Support sales efforts by generating leads, conducting hotel tours, and participating in community and networking events.
• Partner with hotel teams to ensure successful meetings and events.
• Research market trends and identify opportunities to grow revenue.
• Maintain accurate client information and sales records.
• Use sound judgment and problem-solving skills to deliver results in a fast-paced environment.
• Contribute to a positive, team-focused culture while delivering exceptional guest experiences.

Skills

Sales experience

Hospitality

Customer service

Event planning

Communication

Organization

Relationship-building

Travel flexibility

Tools

Microsoft Office

CRM software

Job description

Because great people grow here! This opportunity became available due to an internal promotion, and we're excited to welcome the next talented team member to continue that success story. If you're looking for a role where you can learn, develop, and explore future career opportunities, this could be the perfect fit. Pay range: $22.39-$33.59 Property Location: 11049 West Broad Street - Glen Allen, Virginia 23060-5937 YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 30 states. But our dedication to treating guests and team members like family has never wavered.

So Much More Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

WHAT YOU CAN EXPECT FROM US

• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts, and free room nights
• Incentives - Quarterly bonuses (we succeed together!) based on hotel results

What You'll Do

Join our team and help create exceptional experiences for groups and events while driving business growth for the hotel.

• Build relationships with clients and provide outstanding service from inquiry to event completion.
• Coordinate group room blocks, meeting space, event details, billing, and client communications.
• Support sales efforts by generating leads, conducting hotel tours, and participating in community and networking events.
• Partner with hotel teams to ensure successful meetings and events.
• Research market trends and identify opportunities to grow revenue.
• Maintain accurate client information and sales records.
• Use sound judgment and problem-solving skills to deliver results in a fast-paced environment.
• Contribute to a positive, team-focused culture while delivering exceptional guest experiences.

What We're Looking For

• Experience in sales, hospitality, customer service, event planning, or a related field preferred.
• Strong communication, organization, and relationship-building skills.
• Ability to manage multiple priorities and work independently.
• Proficiency in Microsoft Office and business technology tools.
• A passion for customer service and creating memorable experiences.
• Ability to travel locally on occasion for sales activities and events.

If you enjoy building relationships, coordinating events, and being part of a winning team, we'd love to meet you! Rise. Shine. Work Happy.

The pay range is: $22.39 - $33.59 The starting wage may be above the minimum rate, based on relevant experience, skills, and education. We will be accepting applications on an ongoing basis. Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly "+1 Service" bonus.

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together - across 150 hotels in 30 states to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

EOE Explore Our Culture