Hotel Sales & Conference Operations Specialist

Hilton-DFW-Lakes; Grapevine (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) employer match

Free parking

Free meals

Hotel employee benefits across Hilton

Job summary

Hilton-DFW-Lakes seeks a Sales and Conference Administrator to support the Sales and Conference Management teams by handling correspondence and serving as the main link between clients, Sales Managers and hotel departments to ensure exceptional guest experiences.

Responsibilities include maintaining leads, auditing contracts, preparing reports, inputting group pickups, coordinating site inspections, and maintaining calendars with accuracy and efficiency.

Qualifications

• Experience in a full service hotel as Sales/Conference Planning Administrator.
• Strong computer skills including Microsoft Office.
• Familiarity with hotel CRM systems such as Salesforce, PEP and One Source.
• Ability to manage multiple deadlines with minimal supervision.

Responsibilities

• Maintain incoming leads and prepare monthly reporting.
• Audit contracts, prepare Daily events report, and create in-house BEOs.
• Prepare monthly DOSM group turnover reports and reconcile bookings with contracts.
• Input group pick up using statistical reports.
• Coordinate site inspections for Sales and Conference Managers.
• Prepare daily check log, daily events report, and 10 day report.
• Organize and maintain group assignment calendar.

Skills

Microsoft Office

Attention to detail

Time management

Communication

Cross-department coordination

Tools

Salesforce

PEP

One Source

Job description

Hilton-DFW-Lakes seeks a Sales and Conference Administrator to support the Sales and Conference Management teams by handling correspondence and serving as the main link between clients, Sales Managers and hotel departments to ensure exceptional guest experiences.

Responsibilities include maintaining leads, auditing contracts, preparing reports, inputting group pickups, coordinating site inspections, and maintaining calendars with accuracy and efficiency.