Sales and Conference Administrator

Hilton; Grapevine (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Matching

Free Parking

Free Meals

Hilton Benefits

Job summary

Hilton in Grapevine, TX seeks a Sales and Conference Administrator to support the Sales and Conference Management teams by handling correspondence and acting as the main liaison between clients, Sales Managers and hotel departments to deliver exceptional guest experiences.

Responsibilities include maintaining leads, auditing contracts, preparing reports and in-house BEOs, coordinating site inspections, and organizing calendars to ensure seamless group events and accurate revenue tracking.

Qualifications

• Previous experience in a full-service hotel as a Sales or Conference Planning Administrator.
• High attention to detail with ability to manage multiple deadlines.
• Proficiency in Microsoft Office programs.
• Familiarity with hotel CRM systems (Salesforce, PEP, One Source).
• Able to perform job functions with minimal supervision.
• Knowledge of accounting processes including accounts payable and receivable.
• Ability to work cohesively with other departments.

Responsibilities

• Maintain incoming leads and prepare monthly reporting.
• Audit contracts, prepare Daily events report, and create all in house BEOs.
• Prepare monthly reports for the DOSM; manage group turnover with recaps, fully executed contracts and addendums.
• Input group pickup using statistical reports.
• Audit contracts to bookings for accuracy.
• Coordinate site inspections for Sales and Conference Managers.
• Prepare the daily check log, daily events report, and 10 day report.
• Organize and maintain group assignment calendar.

Skills

Attention to detail

Microsoft Office

CRM systems

Accounts receivable/payable

Team collaboration

Multitasking

Tools

Salesforce

PEP

One Source

Job description

Description

The Sales and Conference Administrator supports the Sales and Conference Management teams by managing correspondence and acts as a primary communication link between clients, Sales Managers and internal hotel departments (such as Banquets, Front Desk and Housekeeping) to deliver exceptional guest experiences.

Responsibilities of the position include:

1. Maintaining incoming leads, and preparing monthly reporting.
2. Auditing contracts, preparing Daily events report, and creating all in house BEO's.
3. Preparing monthly reports for the DOSMManage group turnover for definite bookings with recaps, fully executed sales contracts and addendums with turnover checklist
4. Input group pick up using statistical reports
5. Auditing contracts to bookings for accuracy
6. Coordinating site inspections for Sales and Conference Managers.
7. Preparing the daily check log, daily events report, and 10 day report.
8. Organize and maintain group assignment calendar.

Requirements

Previous experience in a full service hotel as a Sales or Conference Planning Administrator

High attention to detail with the ability to manage multiple overlapping deadlines and tasks

Proficiency in Microsoft office programs

Familiarity with hotel property management CRM systems (Salesforce, PEP, One Source)

Able to perform job functions with minimal supervision

Knowledge of Accounting processes including accounts payable and receivable

Ability to work cohesively with other departments

We offer an excellent benefits program which includes:

Medical, dental, vision, prescription, and life insurance.

Employer matched 401 K program

Free parking

Free meals

Outstanding hotel benefits in all Hilton Family of brands hotels.

Wage for this position will be commensurate with experience.