Sales and Conference Administrator

Hilton-DFW-Lakes; Grapevine (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) employer match

Free parking

Free meals

Hotel employee benefits across Hilton

Job summary

Hilton-DFW-Lakes seeks a Sales and Conference Administrator to support the Sales and Conference Management teams by handling correspondence and serving as the main link between clients, Sales Managers and hotel departments to ensure exceptional guest experiences.

Responsibilities include maintaining leads, auditing contracts, preparing reports, inputting group pickups, coordinating site inspections, and maintaining calendars with accuracy and efficiency.

Qualifications

• Experience in a full service hotel as Sales/Conference Planning Administrator.
• Strong computer skills including Microsoft Office.
• Familiarity with hotel CRM systems such as Salesforce, PEP and One Source.
• Ability to manage multiple deadlines with minimal supervision.

Responsibilities

• Maintain incoming leads and prepare monthly reporting.
• Audit contracts, prepare Daily events report, and create in-house BEOs.
• Prepare monthly DOSM group turnover reports and reconcile bookings with contracts.
• Input group pick up using statistical reports.
• Coordinate site inspections for Sales and Conference Managers.
• Prepare daily check log, daily events report, and 10 day report.
• Organize and maintain group assignment calendar.

Skills

Microsoft Office

Attention to detail

Time management

Communication

Cross-department coordination

Tools

Salesforce

PEP

One Source

Job description

Description

The Sales and Conference Administrator supports the Sales and Conference Management teams by managing correspondence and acts as a primary communication link between clients, Sales Managers and internal hotel departments (such as Banquets, Front Desk and Housekeeping) to deliver exceptional guest experiences.

Responsibilities of the position include:

1. Maintaining incoming leads, and preparing monthly reporting.
2. Auditing contracts, preparing Daily events report, and creating all in house BEO's.
3. Preparing monthly reports for the DOSMManage group turnover for definite bookings with recaps, fully executed sales contracts and addendums with turnover checklist
4. Input group pick up using statistical reports
5. Auditing contracts to bookings for accuracy
6. Coordinating site inspections for Sales and Conference Managers.
7. Preparing the daily check log, daily events report, and 10 day report.
8. Organize and maintain group assignment calendar.

Requirements

Previous experience in a full service hotel as a Sales or Conference Planning Administrator

High attention to detail with the ability to manage multiple overlapping deadlines and tasks

Proficiency in Microsoft office programs

Familiarity with hotel property management CRM systems (Salesforce, PEP, One Source)

Able to perform job functions with minimal supervision

Knowledge of Accounting processes including accounts payable and receivable

Ability to work cohesively with other departments

We offer an excellent benefits program which includes:

Medical, dental, vision, prescription, and life insurance.

Employer matched 401 K program

Free parking

Free meals

Outstanding hotel benefits in all Hilton Family of brands hotels.

Wage for this position will be commensurate with experience.