Sales & Conference Operations Specialist

Hilton; Grapevine (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Matching

Free Parking

Free Meals

Hilton Benefits

Job summary

Hilton in Grapevine, TX seeks a Sales and Conference Administrator to support the Sales and Conference Management teams by handling correspondence and acting as the main liaison between clients, Sales Managers and hotel departments to deliver exceptional guest experiences.

Responsibilities include maintaining leads, auditing contracts, preparing reports and in-house BEOs, coordinating site inspections, and organizing calendars to ensure seamless group events and accurate revenue tracking.

Qualifications

• Previous experience in a full-service hotel as a Sales or Conference Planning Administrator.
• High attention to detail with ability to manage multiple deadlines.
• Proficiency in Microsoft Office programs.
• Familiarity with hotel CRM systems (Salesforce, PEP, One Source).
• Able to perform job functions with minimal supervision.
• Knowledge of accounting processes including accounts payable and receivable.
• Ability to work cohesively with other departments.

Responsibilities

• Maintain incoming leads and prepare monthly reporting.
• Audit contracts, prepare Daily events report, and create all in house BEOs.
• Prepare monthly reports for the DOSM; manage group turnover with recaps, fully executed contracts and addendums.
• Input group pickup using statistical reports.
• Audit contracts to bookings for accuracy.
• Coordinate site inspections for Sales and Conference Managers.
• Prepare the daily check log, daily events report, and 10 day report.
• Organize and maintain group assignment calendar.

Skills

Attention to detail

Microsoft Office

CRM systems

Accounts receivable/payable

Team collaboration

Multitasking

Tools

Salesforce

PEP

One Source

Job description

Hilton in Grapevine, TX seeks a Sales and Conference Administrator to support the Sales and Conference Management teams by handling correspondence and acting as the main liaison between clients, Sales Managers and hotel departments to deliver exceptional guest experiences.

Responsibilities include maintaining leads, auditing contracts, preparing reports and in-house BEOs, coordinating site inspections, and organizing calendars to ensure seamless group events and accurate revenue tracking.