Hotel Safety and Loss Prevention Specialist

HM alpha Hotels & Resorts; Tucson (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

HSA available

Employee Assistance Program

401(k) with match

Job summary

HM Alpha Hotels & Resorts is hiring a Loss Prevention Officer to maintain a safe environment for guests and staff at the Tucson property. You will patrol lobbies, public areas, and corridors, respond to incidents, and assist in emergencies to protect the property and guest experience.

The role requires strong communication skills, the ability to interview guests and employees, and collaboration with hotel leadership and local authorities.

Qualifications

• High School Diploma or equivalent required.
• Background check completion required prior to employment.
• Experience in security or loss prevention is preferred.
• Strong verbal communication and guest service skills are essential.

Responsibilities

• Patrol lobbies, corridors, and public rooms to maintain a visible security presence and deter incidents.
• Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment.
• Warn or eject troublemakers and caution careless individuals as needed.
• Obtain assistance for accident victims and file accident reports.
• Notify staff of suspicious persons and potential security concerns.
• Assist management and local authorities during emergency situations.
• Assist with recovery of property left by guests who may have left without paying.
• Other duties as assigned.

Skills

Patrol security presence

Interview guests and employees

Emergency response

Effective communication

Education

High School Diploma or equivalent

Job description

HM Alpha Hotels & Resorts is hiring a Loss Prevention Officer to maintain a safe environment for guests and staff at the Tucson property. You will patrol lobbies, public areas, and corridors, respond to incidents, and assist in emergencies to protect the property and guest experience.

The role requires strong communication skills, the ability to interview guests and employees, and collaboration with hotel leadership and local authorities.