Guest Safety & Security Specialist

Hyatt Hotels Corporation; San Antonio (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Free On-Site Parking

Discounted meals

Department celebrations

Monthly associate recognition and奖励

Job summary

Hyatt Hotels Corporation is seeking a Loss Prevention professional at our property to patrol and assist guests with safety, monitor CCTV, and respond to incidents with professionalism and discretion.

The role emphasizes guest service, safety compliance, and collaboration with hotel teams. Flexible scheduling including evenings, weekends, and holidays is required, with on-site responsibilities and a commitment to protecting people and property.

Qualifications

• Experience in guest-facing roles with a focus on safety and security.
• Ability to respond calmly and effectively to incidents and emergencies.
• Strong communication and teamwork skills.

Responsibilities

• Patrols all areas of the property; assists guests with room access and safety.
• Monitors CCTV, alarms, and life safety systems; reports incidents.
• Responds to accidents and emergencies; conducts investigations and documents events.
• Assists guests and associates during emergencies and maintains confidentiality.

Skills

Guest service

Communication

Emergency response

Tools

CCTV systems

Job description

Hyatt Hotels Corporation is seeking a Loss Prevention professional at our property to patrol and assist guests with safety, monitor CCTV, and respond to incidents with professionalism and discretion.

The role emphasizes guest service, safety compliance, and collaboration with hotel teams. Flexible scheduling including evenings, weekends, and holidays is required, with on-site responsibilities and a commitment to protecting people and property.