Hotel Room Attendant: Elevate Cleanliness & Guest Care

Grand Casino Mille Lacs & Hinckley; Hinckley (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Birthday gifts

Job summary

Grand Casino Mille Lacs & Hinckley is seeking a Hotel Room Attendant to maintain exceptional cleanliness in guest rooms and common areas on hotel floors. You will manage linens, restock supplies, and ensure rooms meet brand standards while delivering outstanding guest service.

The role requires physical stamina, strong time management, and a teamwork mindset; familiarity with gaming regulations is a plus. Mille Lacs Band member preference is exercised in hiring where applicable.

Qualifications

• Exceptional attention to detail to ensure high standards of cleanliness and presentation in Guest rooms.
• Ability to perform physical tasks such as vacuuming, sweeping, scrubbing, and lifting linen and supplies.
• Strong time management skills to efficiently clean rooms and manage tasks within allotted time frames.
• Flexibility to adapt to changing priorities and handle various tasks as needed.
• Commitment to delivering outstanding service and ensuring Guest satisfaction.

Responsibilities

• Vacuum, sweep, scrub, mop, and clean carpets and flooring in Guest rooms. Dust, polish, and vacuum furniture, glass, mirrors, curtains, framed pictures, appliances, and other fixtures in Guest rooms. Scrub, disinfect, and deodorize showers, toilets, wash basins, and other bathroom fixtures.
• Maintain familiarity with brand standards and ensure adherence to them.
• Remove trash and debris from Guest rooms. Strip beds, collect dirty linens, and make beds with fresh linens. Replenish linens, towels, amenities, and other supplies in Guest rooms. Stock carts daily with supplies.
• Strip Guest rooms of all soiled linen and used towels.
• Follow all policies and procedures regarding the handling of lost and found items.
• Notify the Supervisor of any incidents or conflicts that affect normal business operations or Guest services.
• Dust, sweep, mop, scrub, vacuum, and clean assigned hotel floor common areas.
• Deep clean rugs, carpets, upholstered furniture, and draperies as needed.
• Transport trash and dirty linens to designated areas.
• Assist with the arrival of the laundry truck and transport clean products to the storage areas.
• Perform other departmental duties as assigned to contribute to the overall success and efficiency of the team.

Skills

Attention to detail

Physical stamina

Time management

Teamwork

Guest service

Communication skills

Job description

Grand Casino Mille Lacs & Hinckley is seeking a Hotel Room Attendant to maintain exceptional cleanliness in guest rooms and common areas on hotel floors. You will manage linens, restock supplies, and ensure rooms meet brand standards while delivering outstanding guest service.

The role requires physical stamina, strong time management, and a teamwork mindset; familiarity with gaming regulations is a plus. Mille Lacs Band member preference is exercised in hiring where applicable.