Hotel Restaurant Server — Growth & Guest Hospitality

Shamin Hotels Master; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Shamin Hotels in Virginia Beach is seeking a Restaurant Server to deliver outstanding guest service and a positive dining experience. You will take orders, serve meals and drinks, and ensure guest needs are met with a courteous approach.

Responsibilities include greeting guests, knowing the menu, handling requests, and processing payments, with opportunities to upsell and collaborate with kitchen and bar teams to maintain smooth operations.

Qualifications

• Previous server experience preferred but not required.
• Strong customer service and communication skills.
• Ability to stand for long periods and carry trays.
• Flexible to work evenings, weekends and holidays.
• Team player with a positive attitude.

Responsibilities

• Greet guests in a friendly, welcoming manner and escort to tables.
• Demonstrate menu knowledge and offer recommendations as needed.
• Take orders accurately and note dietary restrictions.
• Serve food and beverages promptly with care and presentation.
• Upsell additional menu items and beverages to enhance the guest experience.
• Maintain cleanliness and organization of dining areas and tables.
• Engage guests with courteous, attentive service throughout the meal.
• Present bills, process payments, and handle transactions.
• Collaborate with kitchen and bar staff to ensure smooth service.

Skills

Teamwork

Customer service

Communication

Flexibility

Attention to detail

Ownership

Hospitality

Job description

Shamin Hotels in Virginia Beach is seeking a Restaurant Server to deliver outstanding guest service and a positive dining experience. You will take orders, serve meals and drinks, and ensure guest needs are met with a courteous approach.

Responsibilities include greeting guests, knowing the menu, handling requests, and processing payments, with opportunities to upsell and collaborate with kitchen and bar teams to maintain smooth operations.