Guest Experience Server | Growth & Team Focus

Sandston Llc; Sandston (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Shamin Hotels is hiring a Restaurant Server at our Sandston, VA location. You will greet guests, take orders, serve food and drinks, and ensure a welcoming dining experience.

We value teamwork, ownership, and warmth in service. This role emphasizes guests’ satisfaction, upselling opportunities, and smooth collaboration with the kitchen and bar teams to deliver memorable dining experiences.

Qualifications

• Previous experience as a server in a restaurant or hospitality setting is preferred but not required.
• Strong customer service mindset with a positive attitude.
• Ability to multitask in a fast-paced dining environment.

Responsibilities

• Greeting guests warmly and escorting to tables.
• Knowledgeable about the menu, specials, and promotions to assist guests.
• Accurate order taking and noting dietary restrictions.
• Timely, professional service and presentation of food and beverages.
• Upsell specials to enhance guest experience and sales.
• Maintain cleanliness and organization of tables and dining area.
• Engage guests courteously, address questions, and ensure satisfaction.
• Present bills and process payments accurately.
• Collaborate with kitchen and bar staff to ensure smooth service.

Skills

Customer Service

Hospitality

Communication

Job description

Shamin Hotels is hiring a Restaurant Server at our Sandston, VA location. You will greet guests, take orders, serve food and drinks, and ensure a welcoming dining experience.

We value teamwork, ownership, and warmth in service. This role emphasizes guests’ satisfaction, upselling opportunities, and smooth collaboration with the kitchen and bar teams to deliver memorable dining experiences.