Restaurant Server - Guest-First Hospitality & Growth

Shamin Hotels; Colonial Heights (VA); On-site; USD 17,000 - 28,000; Full time

Job summary

Shamin Hotels in Virginia seeks a Restaurant Server who delivers warm hospitality, takes orders, serves food and beverages, and attends to guests with courteous and efficient service.

As part of a team, you will greet guests, know the menu, note dietary requests, upsell thoughtfully, maintain tables, handle billing, and collaborate with kitchen and bar staff to ensure a smooth dining experience. This role offers growth opportunities within a company with over 70 hotels.

Responsibilities

• Greeting Guests: Welcome guests to the restaurant in a friendly and welcoming manner, and escort them to their tables.
• Menu Knowledge: Have a thorough understanding of the menu offerings, including food and beverage options, specials, and promotions, and be able to provide recommendations to guests as needed.
• Order Taking: Take food and beverage orders from guests accurately and efficiently, ensuring special requests or dietary restrictions are noted and communicated to the kitchen staff.
• Serving: Serve food and beverages to guests in a timely and professional manner, ensuring accuracy and presentation standards are met.
• Upselling: Utilize suggestive selling techniques to promote additional menu items, specials, or beverages to enhance the guest experience and increase sales.
• Table Maintenance: Monitor and maintain cleanliness and organization of assigned tables and dining areas throughout the meal service.
• Guest Interaction: Engage with guests in a courteous and attentive manner, addressing any questions or concerns they may have and ensuring their needs are met throughout their dining experience.
• Billing and Payment: Present bills to guests, process payments accurately, and handle cash and credit card transactions following established procedures.
• Teamwork: Collaborate with kitchen staff, bartenders, and other restaurant team members to ensure smooth operations and excellent service.

Skills

Teamwork

Ownership

Hospitality

Job description

Shamin Hotels in Virginia seeks a Restaurant Server who delivers warm hospitality, takes orders, serves food and beverages, and attends to guests with courteous and efficient service.

As part of a team, you will greet guests, know the menu, note dietary requests, upsell thoughtfully, maintain tables, handle billing, and collaborate with kitchen and bar staff to ensure a smooth dining experience. This role offers growth opportunities within a company with over 70 hotels.