Guest-First Restaurant Server | Hospitality Specialist

Shamin Hotels Master; Sandston (VA); On-site; USD 12,000 - 17,000; Full time

Job summary

Shamin Hotels is seeking a Restaurant Server in Sandston, VA to deliver warm, attentive service and ensure an exceptional dining experience. You will greet guests, take orders, serve food and beverages, and attend to guest needs with professionalism.

Ideal candidates will have prior server experience in hospitality, strong communication, and a friendly, team-oriented approach. Must be able to stand for long periods and lift items as needed; evenings and weekends are required.

Qualifications

• Previous experience as a server in a restaurant or hospitality setting is preferred but not required.
• Passion for providing exceptional customer service and creating memorable dining experiences.
• Excellent communication with guests and team members in a fast-paced environment.
• Strong attention to detail and accuracy in order taking, serving, and transactions.
• Ability to work collaboratively as part of a team and contribute to a positive environment.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• Physical ability to stand/walk for extended periods and to lift/carry trays.
• Customer-focused and friendly demeanor.

Responsibilities

• Greet guests and escort to tables.
• Take food and beverage orders accurately, noting dietary requests.
• Serve meals and drinks in a timely, courteous manner.
• Provide menu knowledge and upsell specials or beverages.
• Maintain table cleanliness and station organization.
• Interact with guests to address questions or concerns.
• Present bills and process payments per procedures.
• Collaborate with kitchen and bar staff to ensure quality service.

Skills

Teamwork

Customer Focus

Communication Skills

Attention to Detail

Team Player

Flexibility

Stamina

Mobility

Job description

Shamin Hotels is seeking a Restaurant Server in Sandston, VA to deliver warm, attentive service and ensure an exceptional dining experience. You will greet guests, take orders, serve food and beverages, and attend to guest needs with professionalism.

Ideal candidates will have prior server experience in hospitality, strong communication, and a friendly, team-oriented approach. Must be able to stand for long periods and lift items as needed; evenings and weekends are required.