Hotel PM Housekeeping Supervisor and Office Coordinator

hyatt; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

On-site hotel parking OR bus pass

Full health benefits after 30 days

401K options and match

Employee stock option plan

Discounted Hyatt accommodations

Paid time off

Complimentary meals

Job summary

Hyatt in San Antonio is seeking a PM Housekeeping Supervisor and Office Coordinator to lead the housekeeping team, inspect guest rooms, and support office tasks.

This role requires strong communication, customer service, and the ability to work flexible hours, including holidays and weekends. The position offers comprehensive benefits and opportunities to grow within Hyatt.

Qualifications

• Minimum of 1 year housekeeping supervisory experience.
• Refined verbal and written communication skills.
• Ability to interact with people from diverse backgrounds.
• Service-oriented style with professional presentation skills.
• Strong energy, entrepreneurial spirit, motivational leadership, and multitasking abilities.
• Willing to work flexible hours including holidays, weekends and evenings.
• Able to walk and stand throughout shift.
• Excellent organizational, interpersonal and administrative skills.
• Proficient in Excel and Outlook; Opera and Hotsos recommended.

Responsibilities

• Supervise housekeeping operations and inspect guest rooms.
• Counsel and interview employees; resolve guest complaints.
• Assist with general office duties.
• Maintain standards of cleanliness and efficiency.

Skills

Supervisory experience

Communication skills

Interpersonal skills

Customer service

Multitasking

Flexible hours

Tools

Excel

Outlook

Opera

Hotsos

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The PM Housekeeping Supervisor and Office Coordinator is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready forthis challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Minimum of 1 year of housekeeping supervisory experience or equivalent required.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line, multitasking skills
• Be willing to work flexible hours and days including holidays, weekends and evenings
• Able to walk and stand throughout duration of shift
• Must have excellent organizational, interpersonal and administrative skill
• Require computers skills such as Excel and Outlook – Opera and Hotsos are recommended.
• Must be able to work a flexible schedule including weekends and holidays

Benefits:

• On-site hotel covered parking at a discounted daily rate or free VIA bus pass
• Full health benefits offered after 30 days of employment
• 401K options and match
• Employee stock option plan
• Discounted and complimentary Hyatt hotel accommodations anywhere in the world
• Paid time off including vacation, sick, and holiday pay
• Complimentary meals served in the employee cafeteria

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."