Hotel PM Housekeeping Supervisor and Office Coordinator

Grand Hyatt; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Discounted parking

Full health benefits

401K options

Employee stock options

Discounted hotel accommodations

Paid time off

Complimentary meals

Job summary

Grand Hyatt San Antonio seeks a PM Housekeeping Supervisor and Office Coordinator dedicated to delivering exceptional service. In this role, you'll supervise the housekeeping department, ensuring guest satisfaction and team efficiency.

You should have at least one year of supervisory experience, strong communication skills, and a service-oriented style. If you're ready to thrive in a dynamic environment, consider joining our team!

Qualifications

• 1 year of housekeeping supervisory experience or equivalent required.
• Must possess high energy and entrepreneurial spirit.
• Be willing to work flexible hours including holidays and weekends.

Responsibilities

• Responsible for supervisory duties in the Housekeeping department.
• Inspect guest rooms, counsel and interview employees.
• Resolve guest complaints and handle general office duties.

Skills

Customer service

Housekeeping supervision

Communication skills

Multitasking

Organizational skills

Tools

Excel

Outlook

Opera

Hotsos

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization - Grand Hyatt San Antonio

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The PM Housekeeping Supervisor and Office Coordinator is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Minimum of 1 year of housekeeping supervisory experience or equivalent required.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line, multitasking skills
• Be willing to work flexible hours and days including holidays, weekends and evenings
• Able to walk and stand throughout duration of shift
• Must have excellent organizational, interpersonal and administrative skill
• Require computers skills such as Excel and Outlook - Opera and Hotsos are recommended.
• Must be able to work a flexible schedule including weekends and holidays

Benefits

• On-site hotel covered parking at a discounted daily rate or free VIA bus pass
• Full health benefits offered after 30 days of employment
• 401K options and match
• Employee stock option plan
• Discounted and complimentary Hyatt hotel accommodations anywhere in the world
• Paid time off including vacation, sick, and holiday pay
• Complimentary meals served in the employee cafeteria

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."