Hotel PM Housekeeping Supervisor and Office Coordinator

Hyatt Hotels Corporation; San Antonio (TX); Hybrid; USD 51,148,000 - 69,200,000; Full time

Benefits offered by this job

Health benefits after 30 days

401K options and match

Employee stock option plan

Discounted hotel stays

Paid time off

Job summary

Grand Hyatt San Antonio is seeking a Hotel PM Housekeeping Supervisor and Office Coordinator to lead the housekeeping team and oversee office duties.

The role involves inspecting guest rooms, interviewing and counseling staff, resolving guest complaints, and ensuring smooth front-office functions. You must be able to multitask in a fast-paced environment, communicate clearly, and work a flexible schedule.

Full-time position with health benefits after 30 days and opportunities for advancement.

Qualifications

• Minimum of 1 year of housekeeping supervisory experience or equivalent required.
• Refined verbal and written communication skills.
• Demonstrated ability to interact with people of diverse backgrounds.
• Service oriented with professional presentation skills.
• Be willing to work flexible hours including holidays, weekends and evenings.

Responsibilities

• Supervise the housekeeping department and oversee office duties.
• Inspect guest rooms and ensure standards are met.
• Counsel and interview employees; resolve guest complaints.

Skills

Housekeeping supervision

Communication skills

Multitasking

Customer service

Excel

Outlook

Opera

Hotsos

Tools

Opera

Hotsos

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Hotel PM Housekeeping Supervisor and Office Coordinator

Grand Hyatt Grand Hyatt San Antonio US - TX - San Antonio

Housekeeping/Laundry

Hourly/Entry Level Employee

Full-time

21.00 Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The PM Housekeeping Supervisor and Office Coordinator is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready forthis challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Minimum of 1 year of housekeeping supervisory experience or equivalent required.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line, multitasking skills
• Be willing to work flexible hours and days including holidays, weekends and evenings
• Able to walk and stand throughout duration of shift
• Must have excellent organizational, interpersonal and administrative skill
• Require computers skills such as Excel and Outlook – Opera and Hotsos are recommended.
• Must be able to work a flexible schedule including weekends and holidays
• On-site hotel covered parking at a discounted daily rate or free VIA bus pass
• Full health benefits offered after 30 days of employment
• 401K options and match
• Employee stock option plan
• Discounted and complimentary Hyatt hotel accommodations anywhere in the world
• Paid time off including vacation, sick, and holiday pay
• Complimentary meals served in the employee cafeteria

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

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