Hotel PBX Operator: Warm Guest Welcome

The Adolphus; Dallas (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Pet insurance

Company-matched 401k

Student loan repayment program

PTO/PTO exchange

Job summary

The Adolphus is seeking a friendly PBX Operator to promptly answer calls on the hotel switchboard, assist with reservations, and provide accurate information to guests. You will communicate clearly with other departments to ensure guest requests are resolved and contribute to a warm, welcoming atmosphere that elevates the guest experience.

We value curious self-starters who enjoy people and take pride in making guests happy, with benefits designed to support health, financial wellness, and

Qualifications

• PBX Operator handles hotel switchboard duties with promptness and professionalism.
• Excellent guest service mindset and clear communication with other departments.

Responsibilities

• Answer incoming calls on the hotel switchboard regarding reservations, information, or guest concerns with courtesy.
• Play a key role in creating a warm, welcoming atmosphere for guests and directing requests to the right teams.

Job description

The Adolphus is seeking a friendly PBX Operator to promptly answer calls on the hotel switchboard, assist with reservations, and provide accurate information to guests. You will communicate clearly with other departments to ensure guest requests are resolved and contribute to a warm, welcoming atmosphere that elevates the guest experience.

We value curious self-starters who enjoy people and take pride in making guests happy, with benefits designed to support health, financial wellness, and