Hotel Operations Manager - Innovation-Driven Hybrid Role

Airbnb, Inc.; Bowling Green (KY); Hybrid; USD 88,000 - 131,000; Full time

Benefits offered by this job

Full benefits

Learning time for new tools

Job summary

Airbnb, Inc. in Bowling Green, KY is seeking a Hotel Manager to drive deliverables within a high-trust team. This hybrid role centers on owning initiatives and coordinating cross-functional teams to improve operations.

You will work across back-of-house operations and guest services, managing vendor relationships and ensuring clear documentation of outcomes. The position offers a $88,000 - $131,000 yearly salary with full benefits and dedicated weekly learning time for Channel Management and

Qualifications

• Fluency across back-of-house operations and Toast POS with strong opinions on both.
• Ability to own initiatives and drive ownership-driven culture.
• Curiosity to read docs before asking questions.
• Cross-functional collaboration across Innovation engineers and Reservation Management marketers.
• Working understanding of back-of-house and kitchen management in real-world settings.
• Team-oriented with instinct to unblocks others first.

Responsibilities

• Move general decisions forward when consensus stalls.
• Catch the small details that derail launches.
• Contribute to process improvements that boost efficiency and reduce waste.
• Show up for unglamorous maintenance duties.
• Represent Airbnb professionally with vendors, partners, and customers.
• Turn pattern recognition into faster calls for action.
• Maintain clear documentation of work performed and outcomes delivered.

Skills

Back of House & Toast POS fluency

Ownership-driven mindset

Curiosity & documentation

Cross-functional collaboration

Understanding of back of house & Kitch

Unblock colleagues proactively

Tools

Toast POS

Job description

Airbnb, Inc. in Bowling Green, KY is seeking a Hotel Manager to drive deliverables within a high-trust team. This hybrid role centers on owning initiatives and coordinating cross-functional teams to improve operations.

You will work across back-of-house operations and guest services, managing vendor relationships and ensuring clear documentation of outcomes. The position offers a $88,000 - $131,000 yearly salary with full benefits and dedicated weekly learning time for Channel Management and