Operations Manager — Flexible Hours & Impact

Civic Innovation Lab; Bowling Green (KY); On-site; USD 84,000 - 125,000; Full time

Job summary

Civic Innovation Lab in Bowling Green, KY seeks a Restaurant Manager who owns outcomes and drives growth. You will balance sanitation standards with strategic leadership, collaborating with stakeholders to deliver reliable, efficient operations.

We value hands-on listening, clear communication with leadership, and a track record of improving processes. Expect mentorship, flexible hours, and a role anchored in local impact.

Qualifications

• 6+ years owning outcomes, not just completing tasks.
• Hands-on familiarity with Active Listening, sharpened by Sommelier Wine Service side projects.
• Demonstrated comfort presenting to manager leadership.
• Empathy that makes hard feedback land softly.
• History of leaving general processes better than you found them.
• Self-direction that thrives with minimal supervision.

Responsibilities

• Keep the KY engine running while you rebuild parts of it.
• Move general decisions forward when consensus stalls.
• Notice when a general metric is lying and dig in.
• Hold Bowling Green vendors to the standard we promised our users.
• Contribute to process improvements that boost efficiency and reduce waste.
• Translate fuzzy stakeholder asks into a crisp Sanitation Standards plan.

Skills

Active listening

Presenting to leadership

Empathy

Ownership mindset

Process improvement

Self-direction

Job description

Civic Innovation Lab in Bowling Green, KY seeks a Restaurant Manager who owns outcomes and drives growth. You will balance sanitation standards with strategic leadership, collaborating with stakeholders to deliver reliable, efficient operations.

We value hands-on listening, clear communication with leadership, and a track record of improving processes. Expect mentorship, flexible hours, and a role anchored in local impact.