Hotel Operations Manager: Guest Experience & Growth

Aimbridge Hospitality; Asheboro (NC); Vor Ort; USD 55.000 - 70.000; Vollzeit

Benefits dieser Stelle

Daily Pay

Medical, Dental, and Vision Coverage

Disability Insurance (Short-Term &

Zusammenfassung

Aimbridge Hospitality's Hampton Inn Asheboro is seeking an Operations Manager OEM to supervise hotel departments and support the General Manager in daily operations.

The role focuses on guest satisfaction, profitability through revenue generation and cost control, and the development of associates across Housekeeping, Engineering, F&B, Front Desk and Banquets.

Exempt status with potential for advancement within a growing portfolio of properties; overtime may apply for OEM assignments.

Qualifikationen

• Progressive experience in a Rooms or F&B department in a hotel.
• Previous supervisory experience required.
• Proficient in Windows Operating Systems.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Works well under stressful, high-pressure situations.
• Able to analyze financial information and basic arithmetic.

Aufgaben

• Approach all encounters with guests and employees in an attentive, friendly, courteous manner.
• Maintain regular attendance as required by hotel needs.
• Adhere to dress code and wear a nametag per brand standards.
• Ensure compliance with Aimbridge Hospitality standards and safety regulations.
• Assist in training and certifying staff per SOPs and corporate requirements.
• Support the General Manager with financial reporting and occupancy-based decisions.
• Participate in M.O.D. coverage and guest service initiatives.
• Foster a team-oriented environment focused on guest satisfaction.

Kenntnisse

Supervisory experience

Windows proficiency

Problem solving

Financial literacy

Guest service

Communication skills

Stress management

Ausbildung

4-year college degree

2-year college degree

Jobbeschreibung

Aimbridge Hospitality's Hampton Inn Asheboro is seeking an Operations Manager OEM to supervise hotel departments and support the General Manager in daily operations.

The role focuses on guest satisfaction, profitability through revenue generation and cost control, and the development of associates across Housekeeping, Engineering, F&B, Front Desk and Banquets.

Exempt status with potential for advancement within a growing portfolio of properties; overtime may apply for OEM assignments.