Hotel Operations Manager: Guest Experience & Efficiency

Fairfield Inn & Suites Cincinnati/West Chester; Olde West Chester (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Fairfield Inn & Suites Cincinnati/West Chester is looking for an Operations Manager to supervise routine operational tasks and ensure guest satisfaction. Responsibilities include supervising departments in the absence of the General Manager, assisting in staff training, and maintaining hotel standards.

The ideal candidate will have previous hotel experience, strong financial acumen, and the ability to handle pressure effectively. Join us in providing exceptional service to our guests.

Qualifications

• Previous hotel experience required.
• Must be proficient in handling financial information and data.
• Ability to solve problems effectively and maintain composure under pressure.

Responsibilities

• Supervise operations in the absence of the General Manager.
• Ensure guest satisfaction by overseeing maintenance and housekeeping.
• Assist in recruiting and training staff for guest services.

Skills

Hotel experience

Stress management

Problem solving

Financial data analysis

Effective communication

Tools

Windows Operating Systems

Job description

Fairfield Inn & Suites Cincinnati/West Chester is looking for an Operations Manager to supervise routine operational tasks and ensure guest satisfaction. Responsibilities include supervising departments in the absence of the General Manager, assisting in staff training, and maintaining hotel standards.

The ideal candidate will have previous hotel experience, strong financial acumen, and the ability to handle pressure effectively. Join us in providing exceptional service to our guests.