Hotel Operations Manager - Front Office & Housekeeping Lead

Travel LYNC; Pennsylvania; Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k)

Vision

Dental

Job summary

Penn RE Group is seeking an Operations Manager for the Residence Inn by Marriott Philadelphia Bala Cynwyd in Bala Cynwyd, Pennsylvania. This full-time role oversees daily Rooms Division activities across Front Office and Housekeeping.

You will supervise staff, lead pre-shift meetings, manage departmental training, and monitor payroll and supplies while upholding guest service and safety standards in line with Marriott brand guidelines.

Qualifications

• Oversee daily Rooms Division operations across Front Office and Housekeeping.
• Supervise staff and conduct pre-shift meetings.
• Monitor payroll, labor and supply expenses.
• Ensure guest service and safety procedures.

Responsibilities

• Staff supervision
• Pre-shift meetings
• Labor and productivity control
• Payroll and supply expense monitoring
• Guest service and safety procedure compliance

Skills

Staff supervision

Pre-shift meetings

Labor management

Payroll monitoring

Guest service

Safety procedures

Tools

Microsoft Office

Job description

Penn RE Group is seeking an Operations Manager for the Residence Inn by Marriott Philadelphia Bala Cynwyd in Bala Cynwyd, Pennsylvania. This full-time role oversees daily Rooms Division activities across Front Office and Housekeeping.

You will supervise staff, lead pre-shift meetings, manage departmental training, and monitor payroll and supplies while upholding guest service and safety standards in line with Marriott brand guidelines.