Assistant Manager, Room Ops – Front Office (Part-Time)

PHL Job Portal; Philadelphia (Philadelphia County); On-site; USD 39,000 - 43,000; Part time

Benefits offered by this job

Bonus eligible

Job summary

JW Marriott in Philadelphia is seeking an entry-level management professional to support Rooms Operations, including Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services. You will help execute guest arrival/departure procedures and uphold cleanliness standards while aiming to satisfy guests and meet budget targets.

The role emphasizes supervising daily activities, coordinating schedules, and ensuring proper reporting and compliance with loss prevention policies.

Qualifications

• High school diploma or GED required.
• 3 years experience in guest services, front desk, housekeeping, or related area.
• 2-year degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related major; 1 year related experience.

Responsibilities

• Opens and closes Front Desk shifts and ensures shift checklists are completed.
• Reviews room operations reports and relevant data.
• Learns the functions of Reception, Housekeeping, Recreation, Laundry, and Concierge/Guest Services.
• Operates department equipment and reports malfunctions.
• Ensures staff have supplies and uniforms needed for daily duties.
• Assists in reviewing guest feedback and supports guest satisfaction goals.

Skills

Guest services

Front desk

Housekeeping

Education

High school diploma or GED

2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job description

JW Marriott in Philadelphia is seeking an entry-level management professional to support Rooms Operations, including Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services. You will help execute guest arrival/departure procedures and uphold cleanliness standards while aiming to satisfy guests and meet budget targets.

The role emphasizes supervising daily activities, coordinating schedules, and ensuring proper reporting and compliance with loss prevention policies.