Hotel Operations Leader: Assistant GM

Springhill Suites Ridgecrest; Ridgecrest (CA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Hotel discounts

Short-term disability

Long-term disability

Job summary

Springhill Suites Ridgecrest is seeking an Assistant General Manager to oversee day-to-day hotel operations and support the General Manager in delivering outstanding guest service and profitability.

The role requires leadership, strong communication, and a track record in hospitality supervision; you will coordinate front desk, sales, accounting, housekeeping, maintenance, and safety while ensuring brand standards and budget adherence.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• At least two years of experience as an Assistant General Manager in a similar hotel.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated leadership, coaching and supervisory abilities.

Responsibilities

• Oversee day-to-day hotel operations including front desk, sales/marketing, accounting, housekeeping, maintenance, and safety.
• Maintain brand standards and ensure guest satisfaction and profitability.
• Plan and participate in department meetings and drive process improvements.
• Monitor performance metrics and manage budget, expenses, and risk controls.

Skills

Team leadership

Customer service

Communication

Interpersonal skills

Coaching

Education

Bachelor's degree

Job description

Springhill Suites Ridgecrest is seeking an Assistant General Manager to oversee day-to-day hotel operations and support the General Manager in delivering outstanding guest service and profitability.

The role requires leadership, strong communication, and a track record in hospitality supervision; you will coordinate front desk, sales, accounting, housekeeping, maintenance, and safety while ensuring brand standards and budget adherence.