Hotel Operations Lead — Multilingual, Data-Driven Growth

PayPal, Inc.; Billings (MT); On-site; USD 76,000 - 115,000; Full time

Benefits offered by this job

Mentorship

Autonomy

Job summary

PayPal, Inc. in Billings, MT is seeking a Hotel Manager with 6+ years of Front Desk Operations and 8+ years in related spaces to own the guest experience and operational roadmap.

You will coordinate scheduling, resources, and logistics, bridge multilingual communication with kitchen teams, and provide leadership with actionable metrics for senior management. The role emphasizes autonomy, growth mentorship, and a performance-driven environment.

Qualifications

• 8+ years building expertise within the general space.
• Judgment seasoned by at least 7 years of real consequences.
• 6+ years of Front Desk Operations experience.
• Billings grounding or the adaptability to relocate quickly.
• Sharp organizational skills and ability to juggle multiple workstreams.

Responsibilities

• Coordinate scheduling, resources, and logistics for assigned tasks.
• Bridge Multilingual Communication and Kitchen Management so neither team works in the dark.
• Keep PayPal leadership honest with numbers they can act on.
• Keep the MT engine running while you rebuild parts of it.
• Read the room and adjust how you pitch Multilingual Communication to each audience.

Skills

Leadership

Judgment

Front Desk Operations

Organizational skills

Multitasking

Job description

PayPal, Inc. in Billings, MT is seeking a Hotel Manager with 6+ years of Front Desk Operations and 8+ years in related spaces to own the guest experience and operational roadmap.

You will coordinate scheduling, resources, and logistics, bridge multilingual communication with kitchen teams, and provide leadership with actionable metrics for senior management. The role emphasizes autonomy, growth mentorship, and a performance-driven environment.