Hotel Operations Lead — Limited Service

Valley Hospitality; Columbus (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

Valley Hospitality in Columbus, GA seeks an experienced administrative and operations liaison to support the General Manager. The role oversees hotel operations in GM's absence and leads interviews, onboarding, training, and discipline per company standards.

Responsibilities include safeguarding policy-compliance, daily deposits (excluding weekends), weekly accounting submissions, monthly department meetings, front desk supervision, and incident management.

Qualifications

• High school diploma or GED preferred.
• 2-5 years' experience in hospitality.
• Must work well in stressful situations and maintain composure under pressure.
• Detail oriented and strong written/verbal communication.
• Able to understand financial information, data, and basic mathematical functions.
• Must pass a background check and drug screen.

Responsibilities

• Oversee the daily operations of the hotel in the absence of the General Manager.
• Assist with interviews, hiring and complete on-site training for all new employees along with any disciplinary and discharge of hotel employees according to company standards.
• Help maintain a compliant, safe, secure, and healthy environment by establishing, following, and enforcing policy and procedures.
• Ensure that deposits are made daily in the absence of the manager, except for the weekends.
• Forward all accounting information to Corporate every week to include night audit, deposit slips, unpaid invoices, and checks written from petty cash accounts with attached invoices.
• Assist/Conduct monthly department meetings to review the performance of the hotel along with answering any questions they may have.
• Manage Front Desk Agents and assist in reviewing all work schedules for all departments.
• Oversee guest and employee incidents.
• Must be neat in appearance and wear Business Casual attire.
• Assist with staff performance reviews in accordance with company standards.
• Attend all required meetings and help complete tip reporting.
• Perform other duties as assigned by Management along with any additional training that may be required.

Skills

Hospitality experience

Stress management

Communication (written/verbal)

Financial literacy

Discretion with policy

Team leadership

Education

High school diploma or GED

Job description

Valley Hospitality in Columbus, GA seeks an experienced administrative and operations liaison to support the General Manager. The role oversees hotel operations in GM's absence and leads interviews, onboarding, training, and discipline per company standards.

Responsibilities include safeguarding policy-compliance, daily deposits (excluding weekends), weekly accounting submissions, monthly department meetings, front desk supervision, and incident management.